EBC Group to Deskero
migration service
Trouble-free , no special knowledge or coding required. A complete EBC Group to Deskero data migration software.
EBC Group to Deskero
The best EBC Group to Deskero tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and observe the wonders happening.Data completion
Migrate your help desk data in full to ensure that no ticket is missing vital customer support information.Automated tool
Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as possible.
Connect the help desks, pick data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you expected.
Security is paramount
You data is key which is why we developed a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You control the process
Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press you will be able to pick the data arrangement, when it starts, and in what order.
Our tech engineers considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer support services, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from EBC Group to Deskero
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Deskero.Next
Maintained link between object and people
When migrating your records from EBC Group to Deskero we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to Deskero
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to Deskero work
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Get ready
Sign up and go to our migration tool.
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Link EBC Group
Opt and link your EBC Group service desk with HDM.
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Link Deskero
Give access to your Deskero account.
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Clarify your requirements
Let us know exactly what parts of your migration you wish to fine-tune
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Get your requirements estimated
We will investigate your case and send you with a total price and a scope of work.
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Migrate from EBC Group to Deskero all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Deskero import
Our team would be more than happy to run a customized migration in case you have particular requirements.
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