EBC Group to DeskCenter Management Suite
migration service
Trouble-free , no special expertise or programming required. A complete EBC Group to DeskCenter Management Suite data migration software.
EBC Group to DeskCenter Management Suite
The best EBC Group to DeskCenter Management Suite tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and observe the magic happening.Data completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer service information.Effortless procedure
No need to worry about coding or constantly control each record transferred.
Just attach your source and target, choose what you need to take to a new database and let the system deal with the remainder.
Data dependency
Your customer data comes unite and we mean it.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our team members have access to your passwords or other information.
You may be certain with HDM no data breaches are possible.
Record mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Simple & effective
In only a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and how.
Our tech engineers took user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service supplier, we strive to propose the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from EBC Group to DeskCenter Management Suite
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in DeskCenter Management Suite.Next
Maintained association between object and people
When migrating your records from EBC Group to DeskCenter Management Suite we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to DeskCenter Management Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to DeskCenter Management Suite work
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Get ready
Sign-up and go to our migration wizard.
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Link EBC Group
Opt and connect your EBC Group service desk with HDM.
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Link DeskCenter Management Suite
Give the right to access your DeskCenter Management Suite account.
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Explain your needs
Let us know exactly what aspects of your migration you want to fine-tune
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Have your needs estimated
We will analyze your case and get back to you with a total price and a scope of work.
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Migrate from EBC Group to DeskCenter Management Suite all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your DeskCenter Management Suite import
Our team would be more than happy to run a personalized migration in case you have particular demands.
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