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EBC Group to CrazyCall
migration service

Effortless , no special skill set or programming required. A complete EBC Group to CrazyCall data migration software.

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Your best tool for EBC Group to CrazyCall data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on the records you need to move and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new platform and see the magic happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer support details.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as possible.

Link the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

You data is everything which is why we designed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose the data arrangement, when it starts, and how.

Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always want to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from EBC Group to CrazyCall

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in CrazyCall.

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Sustained relation between object and people

When migrating your data from EBC Group to CrazyCall we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from EBC Group to CrazyCall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EBC Group to CrazyCall work

  • Prepare

    Sign-up and go to our migration software.

  • Connect EBC Group

    Select and link your EBC Group support desk with HDM.

  • Give the right to access your CrazyCall account.

  • Detail your needs

    Let us know exactly what components of your migration you need to fine-tune

  • Have your needs estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from EBC Group to CrazyCall everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your CrazyCall import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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