EBC Group to ConnectWise
migration service
Trouble-free , no special expertise or coding required. A complete EBC Group to ConnectWise data migration software.
EBC Group to ConnectWise
The best EBC Group to ConnectWise tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose customer info you need to transfer and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the wonders happening.Data completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer support information.Easy procedure
No need to worry about coding or continuously control each piece of info transferred.
Just link your source and target, pick what you want to migrate and allow the system do the rest for you.
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees can access to your passwords or records.
You can rest assured that with HDM no hacker attacks are possible.
You’re in control
Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we strive to deliver the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from EBC Group to ConnectWise
Strong security of your records
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in ConnectWise.Next
Maintained relation between object and people
When migrating your records from EBC Group to ConnectWise we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to ConnectWise work
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Get ready
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from EBC Group to ConnectWise.
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Link EBC Group
Complete the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Connect ConnectWise
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to ConnectWise everything
Once everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from EBC Group to ConnectWise.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your ConnectWise import
Our team would be more than happy to run a customized migration if you have special needs.
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