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EBC Group to Azure SQL DWH
migration service

Extremely easy , no special skill set or programming required. A complete EBC Group to Azure SQL DWH data migration tool.

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The best EBC Group to Azure SQL DWH tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick the records you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and see the wonders happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer support information.
Effortless procedure

You don’t have to bother about coding or constantly control each record moved.

Just link your source and target, choose what you need to take to a new database and allow the Migration Wizard do the rest for you.

Data maintenance

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can access to your passwords or records.

You can rest assured that with HDM no data breaches will take place.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks you will be able to choose the data arrangement, when it goes, and in what order.

Our software took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we aim to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from EBC Group to Azure SQL DWH

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in Azure SQL DWH.

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Retained connectivity between object and people

When migrating your records from EBC Group to Azure SQL DWH we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from EBC Group to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from EBC Group to Azure SQL DWH work

  • Get ready

    Register and go to our migration wizard.

  • Connect EBC Group

    Pick and link your EBC Group service desk with HDM.

  • Grant access to your Azure SQL DWH account.

  • Detail your business needs

    Let us know exactly what elements of your migration you want to fine-tune

  • Get your preferences estimated

    We'll analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from EBC Group to Azure SQL DWH everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Azure SQL DWH import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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