EBC Group to Assembla
migration service
Smooth , no special skill set or coding required. A complete EBC Group to Assembla data migration instrument.
EBC Group to Assembla
Your best tool for EBC Group to Assembla data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just pick what data you need to migrate and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and enjoy the miracle happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer service information.Effortless procedure
No need to worry about coding or constantly control each record moved.
Just link your source and target, pick what you need to migrate and allow the Migration Wizard do the rest for you.
Data maintenance
Your information comes complete and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our employees have access to your passwords or other information.
You can be sure that with HDM no hacker attacks are possible.
Data mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to select the data arrangement, when it starts, and in what order.
Our developers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we work to deliver the best possible migration tool. However, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from EBC Group to Assembla
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Assembla.Next
Retained link between object and people
When migrating your data from EBC Group to Assembla we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Assembla
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Assembla work
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Prepare
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from EBC Group to Assembla.
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Link EBC Group
Fill in the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
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Connect Assembla
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Assembla everything
Once everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from EBC Group to Assembla.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Assembla import
Our staff would be more than happy to perform a customized migration in case you have special requirements.
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