EBC Group to AnswerHub
migration service
Extremely easy , no special knowledge or coding required. A complete EBC Group to AnswerHub data migration instrument.
EBC Group to AnswerHub
The best EBC Group to AnswerHub tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on customer info you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and observe the wonders happening.Data completion
Move your help desk records in full to ensure that no ticket has lost essential customer support details.Effortless procedure
You don’t have to bother about coding or continuously control each record moved.
Just attach your source and target, pick what you want to migrate and allow the Migration Wizard deal with the rest for you.
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members can see your passwords or records.
You can be certain with HDM no hacker attacks will take place.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to offer the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from EBC Group to AnswerHub
Strong privacy of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in AnswerHub.Next
Retained relation between object and people
When migrating your records from EBC Group to AnswerHub we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to AnswerHub
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to AnswerHub work
-
Get ready
Register and go to our migration tool.
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Connect EBC Group
Select and link your EBC Group support desk with HDM.
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Link AnswerHub
Grant access to your AnswerHub account.
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Clarify your business needs
Let us know what elements of your migration you would like to modify
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Have your needs estimated
We'll analyze your application and get back to you with a price and a scope of tasks.
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Migrate from EBC Group to AnswerHub all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your AnswerHub import
Our team would be more than happy to run a customized migration if you have specific demands.
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