EBC Group to Ameyo Fusion CX
migration service
Smooth , no special expertise or coding required. A complete EBC Group to Ameyo Fusion CX data migration tool.
EBC Group to Ameyo Fusion CX
Your best tool for EBC Group to Ameyo Fusion CX data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and enjoy the miracle happening.Record completion
Migrate your help desk data in full to ensure that no ticket has lost vital customer service information.Effortless procedure
No need to worry about coding or continuously watch each record moved.
Just attach both platforms, choose what you want to migrate and let the tool deal with the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
You data is key which is why we designed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Record mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Apart from providing great customer support services, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from EBC Group to Ameyo Fusion CX
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Ameyo Fusion CX.Next
Maintained connection between object and people
When migrating your data from EBC Group to Ameyo Fusion CX we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Ameyo Fusion CX
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Ameyo Fusion CX work
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Prepare
Sign up and go to our migration service.
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Connect EBC Group
Select and connect your EBC Group service desk with HDM.
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Connect Ameyo Fusion CX
Grant access to your Ameyo Fusion CX account.
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Explain your needs
Let us know what parts of your migration you want to fine-tune
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Get your needs estimated
We'll investigate your application and send you with a price range and a scope of tasks.
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Migrate from EBC Group to Ameyo Fusion CX all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Ameyo Fusion CX import
Our staff would be more than happy to run a customized migration if you have particular demands.
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