EBC Group to Amazon S3
migration service
Effortless , no special know how or programming required. A complete EBC Group to Amazon S3 data migration instrument.
EBC Group to Amazon S3
Your best tool for EBC Group to Amazon S3 data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply pick the records you need to move and set off with the transition right away.Simple transition process
No tech expertise required. Just pick what data will go to the target solution and see the magic happening.Record structure maintenance
Move your help desk info in full to ensure that no ticket is missing essential customer support information.Automated migration
Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Connect the help desks, pick records, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is priority
You data is everything which is why we designed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You control the process
Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from EBC Group to Amazon S3
Strong privacy of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Amazon S3.Next
Retained connectivity between object and people
When migrating your data from EBC Group to Amazon S3 we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to Amazon S3
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Amazon S3 work
Prepare
Sign-up and go to our migration wizard.
Link EBC Group
Opt and link your EBC Group service desk with HDM.
Connect Amazon S3
Give access to your Amazon S3 account.
Describe your requirements
Let us know what components of your migration you would like to fine-tune
Have your needs estimated
We will analyze your application and send you with a price and a scope of work.
Migrate from EBC Group to Amazon S3 all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional perform your Amazon S3 import
Our staff would be more than happy to perform a customized migration in case you have specific requirements.
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