EBC Group to Amazon Redshift
migration service

Smooth , no special knowledge or programming required. A complete EBC Group to Amazon Redshift data migration instrument.

More details
Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from EBC Group to Amazon Redshift

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Amazon Redshift.

Next

Sustained relation between object and people

When migrating your data from EBC Group to Amazon Redshift we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from EBC Group to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from EBC Group to Amazon Redshift work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and connect your EBC Group support desk with HDM.

  • Connect Amazon Redshift

    Grant access to your Amazon Redshift account.

  • Describe your needs

    Let us understand precisely what elements of your migration you wish to adjust

  • Get your requirements estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from EBC Group to Amazon Redshift everything

    Migrate all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Amazon Redshift import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

© 2020
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay