EBC Group to Alloy Navigator
migration service
Extremely easy , no special expertise or programming required. A complete EBC Group to Alloy Navigator data migration software.
EBC Group to Alloy Navigator
The best EBC Group to Alloy Navigator tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Just decide on customer info you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and observe the miracle happening.Data completion
Move your help desk info in full to ensure that no ticket has lost critical customer support details.Easy procedure
You don’t have to bother about coding or constantly watch each record transferred.
Just link both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
Information is everything which is why we developed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Simple & effective
In only a few clicks it will be possible to pick what goes where, when it goes, and how.
Our developers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Great service first
Apart from producing great customer service, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from EBC Group to Alloy Navigator
Strong privacy of your records
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Alloy Navigator.Next
Retained connectivity between object and people
When migrating your records from EBC Group to Alloy Navigator we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Alloy Navigator
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to Alloy Navigator work
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Get ready
Sign-up and go to our migration wizard.
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Connect EBC Group
Select and link your EBC Group support desk with HDM.
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Connect Alloy Navigator
Grant the right to access your Alloy Navigator account.
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Outline your needs
Let us know exactly what parts of your migration you need to adjust
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Have your requirements estimated
We shall investigate your case and send you with a price range and a scope of work.
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Migrate from EBC Group to Alloy Navigator everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Alloy Navigator import
Our team would be more than happy to run a customized migration if you have special demands.
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