EBC Group to Adobe Experience Manager
migration service
Smooth , no special expertise or coding required. A complete EBC Group to Adobe Experience Manager data migration tool.
EBC Group to Adobe Experience Manager
Your best tool for EBC Group to Adobe Experience Manager data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and see the wonders happening.Record completion
Move your help desk records in full to make sure that no ticket is missing critical customer service information.Effortless procedure
No need to worry about scripting or constantly control each piece of info moved.
Just attach your source and target, choose what you need to take to a new database and let the tool do the remainder.
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our employees have access to your passwords or other information.
You can be sure that with HDM no hacker attacks are possible.
You’re in charge
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of buttons to press it is possible to choose the data arrangement, when it starts, and in what order.
Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from EBC Group to Adobe Experience Manager
Strong privacy of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Adobe Experience Manager.Next
Retained association between object and people
When migrating your data from EBC Group to Adobe Experience Manager we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to Adobe Experience Manager
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Adobe Experience Manager work
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Prepare
Register and go to our migration service.
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Link EBC Group
Opt and connect your EBC Group service desk with HDM.
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Link Adobe Experience Manager
Give access to your Adobe Experience Manager account.
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Express your requirements
Let us know exactly what components of your migration you would like to adjust
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Get your requirements estimated
We will investigate your case and get back to you with a cost and a scope of tasks.
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Migrate from EBC Group to Adobe Experience Manager all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Adobe Experience Manager import
Our staff would be more than happy to run a custom migration in case you have special needs.
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