DualDesk import
in a few clicks

Without developers, delays and hustle. With step-by-step DualDesk import setup form

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Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Swift & Furious
It takes you no longer than 20 minutes to set up the import to DualDesk and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to DualDesk
using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Alternative and powerful field mapping

Only Help Desk Migration helps you to automatically transition custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to DualDesk with their corresponding agents, contacts, and attachments, thus, saving the record of customers' requests.

Next

Objects you may import to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to DualDesk in six easy steps

  • Get ready

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Choose and connect your source support desk with HDM.

  • Connect DualDesk

    Grant access to your DualDesk account.

  • Express your business needs

    Let us know exactly what aspects of your migration you would like to tweak

  • Get your requirements estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Import to DualDesk all data

    Transfer all your customer service information in a single push.

We always keep your data secure

We consider security very seriously and have established a complete set of practices , technologies , and policies to help ensure that your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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DualDesk import in a few clicks

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