in a few clicks
Without developers, delays and hustle. With step-by-step DualDesk import setup form
Secure and SafeYour passwords along with records are safe with us and will be used for import solely.
Swift & FuriousIt takes you no longer than 20 minutes to set up the import to DualDesk and start the test data transfer.
All Data ImportHDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.
What are the key reasons to import data to DualDesk
Security firstWe do not share any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.
Easy to understand wizard to setup importOur service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.
Alternative and powerful field mappingOnly Help Desk Migration helps you to automatically transition custom fields, as well as map their location.
Maintained relations between objects and peopleAll tickets will be imported to DualDesk with their corresponding agents, contacts, and attachments, thus, saving the record of customers' requests.
Objects you may import to DualDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Import data to DualDesk in six easy steps
Sign up and go to our migration wizard.
Connect source Help Desk
Choose and connect your source support desk with HDM.
Grant access to your DualDesk account.
Express your business needs
Let us know exactly what aspects of your migration you would like to tweak
Get your requirements estimated
We'll investigate your application and get back to you with a the overall cost and a scope of tasks.
Import to DualDesk all data
Transfer all your customer service information in a single push.
We always keep your data secure
Voice of the buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.