DualDesk to USU Smart Link
Smooth , no special expertise or coding required. A complete DualDesk to USU Smart Link data migration instrument.
Secure and SafeYour passwords as well as records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & PreciseWe've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data
Strong security of your dataThe migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in USU Smart Link.
Maintained connection between object and peopleWhen migrating your data from DualDesk to USU Smart Link we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from DualDesk to USU Smart Link
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from DualDesk to USU Smart Link work
Sign up and go to our migration tool.
Pick and connect your DualDesk service desk with HDM.
Connect USU Smart Link
Grant access to your USU Smart Link account.
Describe your needs
Let us know exactly what parts of your migration you want to tweak
Get your requirements estimated
We'll analyze your application and get back to you with a total price and a scope of work.
Migrate from DualDesk to USU Smart Link everything
Move all your customer service records in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT