DualDesk to SmarterTrack
Smooth , no special know how or coding required. A complete DualDesk to SmarterTrack data migration software.
Secure and ReliableYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data
Strong security of your informationThe migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in SmarterTrack.
Maintained relation between object and peopleWhen migrating your data from DualDesk to SmarterTrack we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from DualDesk to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from DualDesk to SmarterTrack work
Register and go to our migration service.
Select and connect your DualDesk service desk with HDM.
Grant access to your SmarterTrack account.
Explain your needs
Let us understand precisely what components of your migration you need to modify
Have your needs estimated
We will investigate your case and get back to you with a cost and a scope of work.
Migrate from DualDesk to SmarterTrack everything
Migrate all your customer service records in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT