DualDesk to Help Scout
Trouble-free , no special knowledge or programming required. A complete DualDesk to Help Scout data migration instrument.
Risk-free and ReputableYour passwords along with records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & PreciseWe've considered all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data
Strong privacy of your recordsThe migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Help Scout.
Retained link between object and peopleWhen migrating your records from DualDesk to Help Scout we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from DualDesk to Help Scout
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from DualDesk to Help Scout work
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from DualDesk to Help Scout.
Complete the form with necessary credentials to allow our data migration tool to access records from your current help desk.
Connect Help Scout
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Help Scout all data
Once everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from DualDesk to Help Scout.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT