96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

DualDesk to Bomgar
migration service

Smooth , no special know how or programming required. A complete DualDesk to Bomgar data migration tool.

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Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from DualDesk to Bomgar

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Bomgar.

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Retained connectivity between object and people

When migrating your data from DualDesk to Bomgar we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from DualDesk to Bomgar

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from DualDesk to Bomgar work

  • Prepare

    Register and go to our migration wizard.

  • Connect DualDesk

    Choose and link your DualDesk support desk with HDM.

  • Give access to your Bomgar account.

  • Outline your requirements

    Let us know exactly what elements of your migration you wish to tweak

  • Have your preferences estimated

    We shall analyze your case and send you with a price and a scope of tasks.

  • Migrate from DualDesk to Bomgar all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Bomgar import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation
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