Drag to TOPdesk
Extremely easy , no special skill set or coding required. A complete Drag to TOPdesk data migration software.
Risk-free and SafeYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & AccurateWe've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information
Strong privacy of your dataThe migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in TOPdesk.
Retained association between object and peopleWhen migrating your records from Drag to TOPdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Drag to TOPdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Drag to TOPdesk work
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Drag to TOPdesk.
Fill in the form with necessary credentials to allow our data migration tool to retrieve data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to TOPdesk everything
Once everything's validated, find a quiet time with the least load on the support staff and start migrating from Drag to TOPdesk.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT