Drag to Intercom
migration service

Smooth , no special know how or coding required. A complete Drag to Intercom data migration tool.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to migrate data from Drag to Intercom

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Intercom.

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Sustained association between object and people

When migrating your data from Drag to Intercom we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Drag to Intercom

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Drag to Intercom work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Drag to Intercom.

  • Fill in the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect Intercom

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Intercom all data

    When everything's tested out, determine a quiet time with the least load on the support department and start migrating from Drag to Intercom.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Intercom import

Our staff would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation
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