Dovetail import
in a few clicks

Without devs, timelack and hustle. With step-by-step Dovetail import setup form

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import only.
Quick & Furious
It will take you no longer than 15 minutes to set up the import to Dovetail and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly where you want them to be.

Why import data to Dovetail
utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration enables you to instantly transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Dovetail with their respective agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

Next

Objects you may import to Dovetail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Dovetail in several simple steps

  • Prepare

    Register and go to our migration wizard.

  • Opt and connect your source service desk with HDM.

  • Give the right to access your Dovetail account.

  • Detail your business needs

    Let us know exactly what elements of your migration you need to adjust

  • Have your requirements estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Import to Dovetail everything

    Transfer all your customer support information in a single push.

We keep all data safe

We take safety very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Dovetail import in a few clicks

Automatically. Securely. Quickly

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