Dovetail to Track-It!
Smooth , no special know how or coding required. A complete Dovetail to Track-It! data migration instrument.
Trustworthy and ReliableYour passwords as well as data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong safety of your informationThe migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Track-It!.
Sustained relation between object and peopleWhen migrating your data from Dovetail to Track-It! we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Dovetail to Track-It!
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Dovetail to Track-It! work
Register and go to our migration service.
Select and connect your Dovetail support desk with HDM.
Grant the right to access your Track-It! account.
Express your requirements
Let us understand precisely what components of your migration you would like to fine-tune
Get your requirements estimated
We shall analyze your case and get back to you with a cost and a scope of tasks.
Migrate from Dovetail to Track-It! all data
Transfer all your customer service records in a single push.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT