Dovetail to Jira Service Desk
Effortless , no special knowledge or coding required. A complete Dovetail to Jira Service Desk data migration instrument.
Trustworthy and ReputableYour passwords as well as records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & PreciseWe've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data
Strong safety of your recordsThe migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Jira Service Desk.
Sustained connectivity between object and peopleWhen migrating your data from Dovetail to Jira Service Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Dovetail to Jira Service Desk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Dovetail to Jira Service Desk work
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Dovetail to Jira Service Desk.
Fill out the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
Link Jira Service Desk
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Jira Service Desk everything
When everything's tested out, find a quiet time with the minimal load on the support team and start migrating from Dovetail to Jira Service Desk.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT