Dovetail to HESK
Trouble-free , no special knowledge or programming required. A complete Dovetail to HESK data migration tool.
Trustworthy and ReputableYour passwords along with records are safe with us and will be used for import solely.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & PreciseWe've considered all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information
Strong safety of your recordsThe migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in HESK.
Sustained relation between object and peopleWhen migrating your records from Dovetail to HESK we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Dovetail to HESK
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Dovetail to HESK work
Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Dovetail to HESK.
Complete the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to HESK all data
Once everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from Dovetail to HESK.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT