96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Dovetail to Deskun
migration service

Effortless , no special expertise or programming required. A complete Dovetail to Deskun data migration software.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from Dovetail to Deskun

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Deskun.

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Maintained association between object and people

When migrating your data from Dovetail to Deskun we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dovetail to Deskun

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from Dovetail to Deskun work

  • Prepare

    Register and go to our migration software.

  • Connect Dovetail

    Select and connect your Dovetail service desk with HDM.

  • Give the right to access your Deskun account.

  • Explain your business needs

    Let us know exactly what components of your migration you would like to adjust

  • Have your needs estimated

    We shall analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from Dovetail to Deskun all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Deskun import

Our staff would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation
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