Dovetail to Bomgar
migration service

Extremely easy , no special expertise or coding required. A complete Dovetail to Bomgar data migration software.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from Dovetail to Bomgar

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Bomgar.

Next

Maintained relation between object and people

When migrating your records from Dovetail to Bomgar we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Dovetail to Bomgar

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Dovetail to Bomgar work

  • Get ready

    Sign up and go to our migration service.

  • Connect Dovetail

    Select and link your Dovetail support desk with HDM.

  • Grant access to your Bomgar account.

  • Clarify your needs

    Let us understand precisely what components of your migration you wish to fine-tune

  • Have your preferences estimated

    We will analyze your application and send you with a total price and a scope of tasks.

  • Migrate from Dovetail to Bomgar all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Bomgar import

Our team would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation
Book a Call
cancel
%s
— %s