Domotz PRO to OneDesk
migration service

Extremely easy , no special know how or coding required. A complete Domotz PRO to OneDesk data migration software.

More details
Risk-free and Reliable
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to migrate data from Domotz PRO to OneDesk

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in OneDesk.

Next

Retained relation between object and people

When migrating your records from Domotz PRO to OneDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Domotz PRO to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Domotz PRO to OneDesk work

  • Get ready

    Register and go to our migration service.

  • Connect Domotz PRO

    Opt and link your Domotz PRO service desk with HDM.

  • Give access to your OneDesk account.

  • Clarify your needs

    Let us know what elements of your migration you would like to fine-tune

  • Have your requirements estimated

    We'll investigate your application and get back to you with a cost and a scope of work.

  • Migrate from Domotz PRO to OneDesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your OneDesk import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

June 10, 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at scale. With this customer support platform, you can connect with your customers on any channel. In a nutshell, there is no matter whether your clients want to get in touch …

The 3 Reasons to Move from HESK to SysAid

The 3 Reasons to Move from HESK to SysAid

January 22, 2019

Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal with customer inquiries and issues. The basic functionality includes: managing tickets – submitting, tracking, and assigning; adding custom fields; creating and managing knowledge base; creating multi-language content. However, even great …

Here’s What To Do When Merging Help Desk Instances

Here’s What To Do When Merging Help Desk Instances

March 26, 2020

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the most important aspect, it saves you the headache. However, as you might have guessed, not all is as good as it might seem. Every merge comes with its own set …

Book a Call
cancel
%s
— %s