Domotz PRO to ConnectWise
migration service

Smooth , no special skill set or coding required. A complete Domotz PRO to ConnectWise data migration software.

More details
Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from Domotz PRO to ConnectWise

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in ConnectWise.

Next

When migrating your data from Domotz PRO to ConnectWise we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Domotz PRO to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Domotz PRO to ConnectWise work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Domotz PRO to ConnectWise.

  • Connect Domotz PRO

    Fill in the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise all data

    Once everything's validated, find a quiet time with the minimal load on the support team and begin migrating from Domotz PRO to ConnectWise.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ConnectWise import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

Picking the Best Help Desk Software for a Small Business

Picking the Best Help Desk Software for a Small Business

July 3, 2019

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But these days are long gone. Now there are hundreds of different systems that can boost your work. The issue now stems from the fact, which one to go with. On …

Top Benefits of Cloud Migration in 2019

Top Benefits of Cloud Migration in 2019

November 13, 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number of benefits. Whether its streamlining data collection or handling consumer requests, there are ton benefits of cloud migration. Cloud migration is one process you absolutely must perform to stay competitive …

The 10 Languages You Need to Support if You Sell Worldwide

The 10 Languages You Need to Support if You Sell Worldwide

December 24, 2018

For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while English remains the most widespread language in the business world, in comparison to the other languages, its growth is slowing down. There is a range of factors that determine whether …

Book a Call
cancel
%s
— %s