Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Dixa to Zoho Mail
migration service

Effortless , no special skill set or programming required. A complete Dixa to Zoho Mail data migration software.

More details

Your best tool for Dixa to Zoho Mail data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick the records you need to move and set off with the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and see the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support information.
Easy process

No need to worry about coding or continuously watch each piece of info moved.

Just attach both platforms, choose what you need to take to a new database and let the Migration Wizard do the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you expected.

Security is paramount

Information is key which is why we created a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to choose the data arrangement, when it starts, and in what order.

Our software took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Dixa to Zoho Mail

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Zoho Mail.

Next

When migrating your data from Dixa to Zoho Mail we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Dixa to Zoho Mail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to Zoho Mail work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Dixa to Zoho Mail.

  • Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect Zoho Mail

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Zoho Mail everything

    When everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from Dixa to Zoho Mail.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Zoho Mail import

Our staff would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

3 Strategies to Follow When Switching Help Desks

The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…

Book a Call
cancel
%s
— %s