Dixa to Zent.io
migration service

Smooth , no special knowledge or programming required. A complete Dixa to Zent.io data migration software.

Features Objects Pricing Testimonials

Migrate from Dixa

To Zent.io

Your email

More details

Secure and Safe

Your passwords as well as records are safe with us and will be used for import solely.

Quick and Easy

Help Desk Migration does not require any special skills or knowledge to begin the the migration.

Full & Precise

We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from Dixa to Zent.io

Strong security of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Zent.io.

Maintained association between object and people

When migrating your data from Dixa to Zent.io we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

What you may migrate from Dixa to Zent.io

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Dixa to Zent.io work

Prepare
Sign up and go to our migration wizard.
Link Dixa
Select and connect your Dixa service desk with HDM.
Link Zent.io
Give the right to access your Zent.io account.
Explain your business needs
Let us know what parts of your migration you need to adjust
Get your preferences estimated
We'll investigate your application and send you with a cost and a scope of tasks.
Migrate from Dixa to Zent.io all data
Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from Dixa

To Zent.io

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Phone

Automated Migration price

During automated migration we transfer records , including relations between them.

Start free demo migration

Custom Migration price

Any modules, any requirements.

Request custom migration

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Hear from our satisfied customers

Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
Roller Luke Director of Operation at The Core Technology Group
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Jason Morehouse CEO, Co-founder at CHECKFRONT