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Dixa to Zent.io
migration service

Smooth , no special knowledge or programming required. A complete Dixa to Zent.io data migration software.

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Your best tool for Dixa to Zent.io data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and observe the miracle happening.
Record completion
Migrate your help desk data in full to make certain that no ticket is missing vital customer service information.
Automated migration

Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface simple to use as it can possibly be.

Attach the platforms, pick records, click ok, and you’re done!

Data dependency

Your customer info comes complete and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members have access to your passwords or other information.

You may be certain with HDM no data breaches are possible.

Record mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Simple & effective

In only a couple of clicks it will be possible to pick the data arrangement, when it starts, and how.

Our tech engineers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we strive to propose the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Dixa to Zent.io

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Zent.io.

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Maintained association between object and people

When migrating your data from Dixa to Zent.io we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to Zent.io

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to Zent.io work

  • Prepare

    Sign up and go to our migration wizard.

  • Select and connect your Dixa service desk with HDM.

  • Give the right to access your Zent.io account.

  • Explain your business needs

    Let us know what parts of your migration you need to adjust

  • Get your preferences estimated

    We'll investigate your application and send you with a cost and a scope of tasks.

  • Migrate from Dixa to Zent.io all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Zent.io import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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