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Dixa to Vision Helpdesk
migration service

Effortless , no special know how or programming required. A complete Dixa to Vision Helpdesk data migration tool.

More details

Your best tool for Dixa to Vision Helpdesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to move and start the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the new system and see the magic happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing essential customer support information.
Automated migration

Worried that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.

Connect the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your customer info comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can access to your credentials or records.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we aim to offer the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Dixa to Vision Helpdesk

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Vision Helpdesk.

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When migrating your data from Dixa to Vision Helpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to Vision Helpdesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and link your Dixa service desk with HDM.

  • Connect Vision Helpdesk

    Grant access to your Vision Helpdesk account.

  • Explain your requirements

    Let us know what elements of your migration you want to fine-tune

  • Get your preferences estimated

    We'll analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Dixa to Vision Helpdesk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Vision Helpdesk import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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