Dixa to Track-It!
migration service
Smooth , no special skill set or coding required. A complete Dixa to Track-It! data migration tool.
Smooth , no special skill set or coding required. A complete Dixa to Track-It! data migration tool.
No need to worry about coding or continuously control each record transferred.
Just link both platforms, pick what you want to take to a new database and let the Migration Wizard deal with the remainder.
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you left it.
You data is everything which is why we created a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Outside of producing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Dixa to Track-It!.
Complete the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from Dixa to Track-It!.
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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