Dixa to TicketLab
migration service
Effortless , no special know how or programming required. A complete Dixa to TicketLab data migration tool.
Dixa to TicketLab
Your best tool for Dixa to TicketLab data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just decide on customer info you need to migrate and start the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the new platform and observe the miracle happening.Record structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing critical customer service details.Automated migration
Scared that you’ll have to use special skills to move your info? Worry not as we made sure that our tool user friendly as it can possibly be.
Connect the help desks, choose records, click ok, and the migration is ready!
Data maintenance
Your customer info comes complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or records.
You can rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we aim to deliver the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Dixa to TicketLab
Strong safety of your information
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in TicketLab.Next
Sustained association between object and people
When migrating your data from Dixa to TicketLab we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dixa to TicketLab
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to TicketLab work
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Prepare
Register and go to our migration software.
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Link Dixa
Pick and connect your Dixa support desk with HDM.
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Connect TicketLab
Grant access to your TicketLab account.
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Describe your requirements
Let us understand precisely what parts of your migration you need to modify
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Have your preferences estimated
We'll analyze your case and send you with a the overall cost and a scope of work.
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Migrate from Dixa to TicketLab everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your TicketLab import
Our staff would be more than happy to perform a customized migration in case you have special demands.
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