Dixa to TeamSupport
migration service
Extremely easy , no special knowledge or coding required. A complete Dixa to TeamSupport data migration software.
Dixa to TeamSupport
The best Dixa to TeamSupport tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply pick what data you need to move and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.Data completion
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Automated tool
Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as possible.
Link the platforms, select records, click ok, and you’re done!
Data dependency
Your information migrates unite , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees can see your credentials or records.
You can be certain with HDM no data breaches are possible.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Guided migration
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we strive to deliver the most effective migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Dixa to TeamSupport
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in TeamSupport.Next
Retained connectivity between object and people
When migrating your records from Dixa to TeamSupport we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to TeamSupport
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to TeamSupport work
-
Get ready
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Dixa to TeamSupport.
-
Connect Dixa
Fill out the form with required credentials to allow our data migration tool to fetch records from your current help desk.
-
Connect TeamSupport
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
-
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to TeamSupport everything
Once everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from Dixa to TeamSupport.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your TeamSupport import
Our team would be more than happy to run a custom migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…