Dixa to SysAid
migration service
Trouble-free , no special skill set or programming required. A complete Dixa to SysAid data migration software.
Dixa to SysAid
The best Dixa to SysAid tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Simply decide on the records you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise required. Just choose what data will go to the target platform and see the miracle happening.Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost critical customer support information.Simple and easy procedure
No need to worry about scripting or constantly watch each piece of info transferred.
Just attach your source and target, pick what you want to migrate and allow the Migration Wizard deal with the remainder.
Data maintenance
Your customer data migrates unite , you can take our word.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees can access to your passwords or other information.
You may be certain with HDM no hacker attacks are possible.
You’re in control
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we strive to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Dixa to SysAid
Strong security of your data
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in SysAid.Next
Maintained link between object and people
When migrating your records from Dixa to SysAid we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to SysAid work
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Get ready
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Dixa to SysAid.
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Link Dixa
Fill in the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
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Connect SysAid
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SysAid all data
When everything's validated, determine a quiet time with the least load on the support staff and begin migrating from Dixa to SysAid.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your SysAid import
Our team would be more than happy to perform a customized migration if you have special demands.
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