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Dixa to SteadyPoint Office 365 Help desk
migration service

Smooth , no special skill set or coding required. A complete Dixa to SteadyPoint Office 365 Help desk data migration instrument.

More details

Your best tool for Dixa to SteadyPoint Office 365 Help desk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and see the miracle happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing critical customer service details.
Effortless process

No need to worry about coding or constantly control each record moved.

Just link both platforms, tick what you want to migrate and let the Migration Wizard deal with the rest for you.

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

Information is key which is why we designed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Dixa to SteadyPoint Office 365 Help desk

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in SteadyPoint Office 365 Help desk.

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Sustained connection between object and people

When migrating your data from Dixa to SteadyPoint Office 365 Help desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and connect your Dixa support desk with HDM.

  • Give the right to access your SteadyPoint Office 365 Help desk account.

  • Outline your business needs

    Let us understand precisely what aspects of your migration you want to adjust

  • Get your needs estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Dixa to SteadyPoint Office 365 Help desk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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