Dixa to SteadyPoint Office 365 Help desk
migration service
Smooth , no special skill set or coding required. A complete Dixa to SteadyPoint Office 365 Help desk data migration instrument.
Dixa to SteadyPoint Office 365 Help desk
Your best tool for Dixa to SteadyPoint Office 365 Help desk data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just pick the records you need to migrate and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and see the miracle happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing critical customer service details.Effortless process
No need to worry about coding or constantly control each record moved.
Just link both platforms, tick what you want to migrate and let the Migration Wizard deal with the rest for you.
Preserved data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
Information is key which is why we designed a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Data mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer service, we always aim to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from Dixa to SteadyPoint Office 365 Help desk
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in SteadyPoint Office 365 Help desk.Next
Sustained connection between object and people
When migrating your data from Dixa to SteadyPoint Office 365 Help desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dixa to SteadyPoint Office 365 Help desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to SteadyPoint Office 365 Help desk work
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Prepare
Sign-up and go to our migration service.
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Link Dixa
Pick and connect your Dixa support desk with HDM.
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Link SteadyPoint Office 365 Help desk
Give the right to access your SteadyPoint Office 365 Help desk account.
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Outline your business needs
Let us understand precisely what aspects of your migration you want to adjust
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Get your needs estimated
We will analyze your case and get back to you with a price and a scope of tasks.
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Migrate from Dixa to SteadyPoint Office 365 Help desk everything
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your SteadyPoint Office 365 Help desk import
Our staff would be more than happy to perform a personalized migration in case you have special requirements.
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