Dixa to Solvemate
migration service
Smooth , no special skill set or programming required. A complete Dixa to Solvemate data migration tool.
Dixa to Solvemate
Your best tool for Dixa to Solvemate data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply choose what data you need to migrate and start the transition immediately.Effortless transition process
No special expertise required. Just select what data will go to the target system and enjoy the miracle happening.Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer support details.Automated migration
Afraid that you’ll have to use advanced skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Connect the help desks, choose data, click ok, and you’re done!
Data maintenance
Your customer info migrates unite , you can take our word.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our employees can see your passwords or records.
You can be certain with HDM no data breaches will take place.
Data mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we aim to deliver the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Dixa to Solvemate
Strong security of your data
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in Solvemate.Next
Maintained relation between object and people
When migrating your data from Dixa to Solvemate we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to Solvemate work
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Prepare
Sign up and go to our migration wizard.
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Connect Dixa
Choose and link your Dixa support desk with HDM.
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Link Solvemate
Grant access to your Solvemate account.
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Explain your requirements
Let us understand precisely what parts of your migration you want to tweak
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Have your requirements estimated
We will investigate your application and send you with a total price and a scope of tasks.
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Migrate from Dixa to Solvemate everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Solvemate import
Our staff would be more than happy to perform a personalized migration if you have special needs.
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