Dixa to SimplyDesk
migration service
Smooth , no special know how or coding required. A complete Dixa to SimplyDesk data migration tool.
Dixa to SimplyDesk
Your best tool for Dixa to SimplyDesk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply decide on the records you need to move and start the transition when comfortable.Easy transition process
No specific expertise needed. Just select what data will go to the target platform and see the magic happening.Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost vital customer service details.Automated migration
Worried that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool accessible as it can possibly be.
Connect the platforms, choose data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
You data is everything which is why we created a system that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Data mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a few buttons to press it will be possible to choose what goes where, when it goes, and how.
Our tech engineers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Except providing great customer support services, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from Dixa to SimplyDesk
Strong safety of your records
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in SimplyDesk.Next
Sustained connection between object and people
When migrating your data from Dixa to SimplyDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to SimplyDesk work
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Prepare
Sign-up and go to our migration tool.
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Connect Dixa
Opt and connect your Dixa support desk with HDM.
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Connect SimplyDesk
Grant the right to access your SimplyDesk account.
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Explain your requirements
Let us know exactly what components of your migration you wish to fine-tune
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Have your preferences estimated
We'll research your application and get back to you with a cost and a scope of tasks.
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Migrate from Dixa to SimplyDesk all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your SimplyDesk import
Our staff would be more than happy to perform a custom migration if you have particular demands.
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