96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Dixa to SimplyDesk
migration service

Smooth , no special know how or coding required. A complete Dixa to SimplyDesk data migration tool.

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Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from Dixa to SimplyDesk

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in SimplyDesk.

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Sustained connection between object and people

When migrating your data from Dixa to SimplyDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Dixa to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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How does data migration from Dixa to SimplyDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Dixa

    Opt and connect your Dixa support desk with HDM.

  • Connect SimplyDesk

    Grant the right to access your SimplyDesk account.

  • Explain your requirements

    Let us know exactly what components of your migration you wish to fine-tune

  • Have your preferences estimated

    We'll research your application and get back to you with a cost and a scope of tasks.

  • Migrate from Dixa to SimplyDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SimplyDesk import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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Help Desk Migration service


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