Dixa to Sightcall
migration service
Effortless , no special expertise or coding required. A complete Dixa to Sightcall data migration instrument.
Dixa to Sightcall
Your best tool for Dixa to Sightcall data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and see the wonders happening.Record completion
Move your help desk data in full to make sure that no ticket is missing vital customer service information.Effortless process
You don’t have to bother about coding or continuously control each record transferred.
Just attach your source and target, choose what you need to migrate and let the tool deal with the rest for you.
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our team members have access to your passwords or records.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Simple & effective
In just a couple of buttons to press you will be able to choose the data arrangement, when it goes, and in what order.
Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Dixa to Sightcall
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in Sightcall.Next
Retained connection between object and people
When migrating your data from Dixa to Sightcall we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to Sightcall
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to Sightcall work
-
Prepare
Sign up and go to our migration tool.
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Link Dixa
Choose and connect your Dixa service desk with HDM.
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Link Sightcall
Grant access to your Sightcall account.
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Detail your needs
Let us understand precisely what components of your migration you would like to adjust
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Get your needs estimated
We shall research your application and get back to you with a total price and a scope of work.
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Migrate from Dixa to Sightcall all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Sightcall import
Our staff would be more than happy to run a custom migration in case you have particular requirements.
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