Dixa to ServiceNow
migration service
Extremely easy , no special expertise or coding required. A complete Dixa to ServiceNow data migration software.
Dixa to ServiceNow
The best Dixa to ServiceNow tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Just decide on what data you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and enjoy the miracle happening.Data completion
Move your help desk data in full to make certain that no ticket is missing critical customer support details.Effortless process
No need to worry about coding or continuously watch each record moved.
Just link both platforms, pick what you need to take to a new database and let the Migration Wizard do the remainder.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is key which is why we designed a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Simple & effective
In just a couple of clicks it will be possible to select the data arrangement, when it starts, and in what order.
Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Outside of producing great customer support services, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Dixa to ServiceNow
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in ServiceNow.Next
Retained relation between object and people
When migrating your records from Dixa to ServiceNow we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dixa to ServiceNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to ServiceNow work
-
Get ready
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Dixa to ServiceNow.
-
Connect Dixa
Fill in the form with necessary credentials to allow our data migration tool to access records from your current help desk.
-
Link ServiceNow
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
-
Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
-
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to ServiceNow everything
When everything's tested, determine a quiet time with the minimal load on the support department and start migrating from Dixa to ServiceNow.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your ServiceNow import
Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…
Help Desk System Reviews
What Is A Service Desk and Why You Need One
With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…
Help Desk System Reviews
5 Types of Help Desk Software and Their Use
The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…