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Dixa to ServiceNow
migration service

Extremely easy , no special expertise or coding required. A complete Dixa to ServiceNow data migration software.

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The best Dixa to ServiceNow tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just decide on what data you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and enjoy the miracle happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing critical customer support details.
Effortless process

No need to worry about coding or continuously watch each record moved.

Just link both platforms, pick what you need to take to a new database and let the Migration Wizard do the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

You data is key which is why we designed a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Simple & effective

In just a couple of clicks it will be possible to select the data arrangement, when it starts, and in what order.

Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from Dixa to ServiceNow

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in ServiceNow.

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Retained relation between object and people

When migrating your records from Dixa to ServiceNow we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to ServiceNow work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Dixa to ServiceNow.

  • Connect Dixa

    Fill in the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow everything

    When everything's tested, determine a quiet time with the minimal load on the support department and start migrating from Dixa to ServiceNow.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ServiceNow import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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