96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Dixa to ServiceNow
migration service

Extremely easy , no special expertise or coding required. A complete Dixa to ServiceNow data migration software.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to switch from Dixa to ServiceNow

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in ServiceNow.

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Retained relation between object and people

When migrating your records from Dixa to ServiceNow we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Dixa to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Dixa to ServiceNow work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Dixa to ServiceNow.

  • Connect Dixa

    Fill in the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow everything

    When everything's tested, determine a quiet time with the minimal load on the support department and start migrating from Dixa to ServiceNow.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ServiceNow import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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Help Desk Migration service


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