Dixa to SolarWinds Service Desk (Samanage)
migration service
Extremely easy , no special skill set or coding required. A complete Dixa to SolarWinds Service Desk (Samanage) data migration instrument.
Dixa to SolarWinds Service Desk (Samanage)
The best Dixa to SolarWinds Service Desk (Samanage) tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply decide on customer info you need to transfer and start the transition right away.Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and observe the wonders happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing essential customer support details.Effortless process
You don’t have to bother about coding or continuously control each record transferred.
Just link both platforms, tick what you need to migrate and let the tool do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
Information is everything which is why we designed a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Efficient out-of-the-box solution
In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.
Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Good service first
Outside of providing great customer service, we always aim to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Dixa to SolarWinds Service Desk (Samanage)
Strong safety of your information
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in SolarWinds Service Desk (Samanage).Next
Sustained connection between object and people
When migrating your records from Dixa to SolarWinds Service Desk (Samanage) we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to SolarWinds Service Desk (Samanage) work
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Get ready
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Dixa to SolarWinds Service Desk (Samanage).
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Connect Dixa
Complete the form with necessary credentials to permit our data migration tool to access data from your current help desk.
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Connect SolarWinds Service Desk (Samanage)
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) everything
Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from Dixa to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your SolarWinds Service Desk (Samanage) import
Our team would be more than happy to perform a custom migration in case you have specific demands.
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