96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Dixa to SolarWinds Service Desk (Samanage)
migration service

Extremely easy , no special skill set or coding required. A complete Dixa to SolarWinds Service Desk (Samanage) data migration instrument.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to migrate data from Dixa to SolarWinds Service Desk (Samanage)

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in SolarWinds Service Desk (Samanage).

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Sustained connection between object and people

When migrating your records from Dixa to SolarWinds Service Desk (Samanage) we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Dixa to SolarWinds Service Desk (Samanage)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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In what way does data migration from Dixa to SolarWinds Service Desk (Samanage) work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Dixa to SolarWinds Service Desk (Samanage).

  • Connect Dixa

    Complete the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Connect SolarWinds Service Desk (Samanage)

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SolarWinds Service Desk (Samanage) everything

    Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from Dixa to SolarWinds Service Desk (Samanage).

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your SolarWinds Service Desk (Samanage) import

Our team would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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