Dixa to SolarWinds Service Desk (Samanage)
migration service
Extremely easy , no special skill set or coding required. A complete Dixa to SolarWinds Service Desk (Samanage) data migration instrument.
Extremely easy , no special skill set or coding required. A complete Dixa to SolarWinds Service Desk (Samanage) data migration instrument.
You don’t have to bother about coding or continuously control each record transferred.
Just link both platforms, tick what you need to migrate and let the tool do the rest for you.
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Information is everything which is why we designed a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.
Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Outside of providing great customer service, we always aim to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the core experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Dixa to SolarWinds Service Desk (Samanage).
Complete the form with necessary credentials to permit our data migration tool to access data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from Dixa to SolarWinds Service Desk (Samanage).
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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