Dixa to Requestor
migration service
Trouble-free , no special knowledge or coding required. A complete Dixa to Requestor data migration instrument.
Dixa to Requestor
The best Dixa to Requestor tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on what data you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and enjoy the wonders happening.Data completion
Move your help desk info in full to make certain that no ticket is missing critical customer support information.Easy process
No need to worry about coding or constantly control each record moved.
Just attach both platforms, tick what you need to take to a new database and allow the tool deal with the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
You data is key which is why we developed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Simple & effective
In just a couple of clicks it will be possible to select the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from Dixa to Requestor
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Requestor.Next
Retained connectivity between object and people
When migrating your records from Dixa to Requestor we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dixa to Requestor
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to Requestor work
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Get ready
Sign-up and go to our migration service.
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Link Dixa
Select and link your Dixa service desk with HDM.
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Link Requestor
Grant access to your Requestor account.
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Clarify your requirements
Let us know exactly what elements of your migration you want to fine-tune
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Get your requirements estimated
We will analyze your case and get back to you with a cost and a scope of tasks.
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Migrate from Dixa to Requestor all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Requestor import
Our team would be more than happy to run a personalized migration in case you have special demands.
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