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Dixa to Requestor
migration service

Trouble-free , no special knowledge or coding required. A complete Dixa to Requestor data migration instrument.

More details

The best Dixa to Requestor tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on what data you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and enjoy the wonders happening.
Data completion
Move your help desk info in full to make certain that no ticket is missing critical customer support information.
Easy process

No need to worry about coding or constantly control each record moved.

Just attach both platforms, tick what you need to take to a new database and allow the tool deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Simple & effective

In just a couple of clicks it will be possible to select the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from Dixa to Requestor

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Requestor.

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Retained connectivity between object and people

When migrating your records from Dixa to Requestor we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to Requestor work

  • Get ready

    Sign-up and go to our migration service.

  • Select and link your Dixa service desk with HDM.

  • Grant access to your Requestor account.

  • Clarify your requirements

    Let us know exactly what elements of your migration you want to fine-tune

  • Get your requirements estimated

    We will analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from Dixa to Requestor all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Requestor import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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