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Dixa to Re:Desk
migration service

Trouble-free , no special know how or programming required. A complete Dixa to Re:Desk data migration instrument.

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The best Dixa to Re:Desk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick what data you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target solution and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost vital customer service information.
Easy process

No need to worry about scripting or constantly control each piece of info moved.

Just attach both platforms, tick what you want to migrate and let the system do the remainder.

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Security is priority

You data is key which is why we designed a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Dixa to Re:Desk

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Re:Desk.

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Sustained association between object and people

When migrating your records from Dixa to Re:Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dixa to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to Re:Desk work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Dixa

    Choose and connect your Dixa service desk with HDM.

  • Grant access to your Re:Desk account.

  • Detail your requirements

    Let us understand precisely what aspects of your migration you would like to fine-tune

  • Get your needs estimated

    We will investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from Dixa to Re:Desk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Re:Desk import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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