Dixa to Re:Desk
migration service
Trouble-free , no special know how or programming required. A complete Dixa to Re:Desk data migration instrument.
Dixa to Re:Desk
The best Dixa to Re:Desk tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Simply pick what data you need to transfer and start the transition when comfortable.Easy transition process
No specific expertise required. Just pick what data will go to the target solution and enjoy the wonders happening.Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost vital customer service information.Easy process
No need to worry about scripting or constantly control each piece of info moved.
Just attach both platforms, tick what you want to migrate and let the system do the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.
Security is priority
You data is key which is why we designed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You control the process
Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer support services, we always strive to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to migrate data from Dixa to Re:Desk
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Re:Desk.Next
Sustained association between object and people
When migrating your records from Dixa to Re:Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to Re:Desk work
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Get ready
Sign-up and go to our migration software.
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Connect Dixa
Choose and connect your Dixa service desk with HDM.
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Link Re:Desk
Grant access to your Re:Desk account.
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Detail your requirements
Let us understand precisely what aspects of your migration you would like to fine-tune
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Get your needs estimated
We will investigate your case and get back to you with a total price and a scope of tasks.
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Migrate from Dixa to Re:Desk all data
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Re:Desk import
Our team would be more than happy to perform a personalized migration if you have particular requirements.
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