Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Dixa to ReadyDesk
migration service

Trouble-free , no special skill set or programming required. A complete Dixa to ReadyDesk data migration software.

More details

The best Dixa to ReadyDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just decide on customer info you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the new platform and observe the miracle happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost vital customer service information.
Easy process

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link both platforms, tick what you need to migrate and let the tool deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

You data is key which is why we designed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You control the process

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it will be possible to pick what goes where, when it starts, and how.

Our software took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer support services, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Dixa to ReadyDesk

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in ReadyDesk.

Next

Retained connectivity between object and people

When migrating your records from Dixa to ReadyDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Dixa to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to ReadyDesk work

  • Get ready

    Sign up and go to our migration software.

  • Connect Dixa

    Pick and connect your Dixa service desk with HDM.

  • Connect ReadyDesk

    Give the right to access your ReadyDesk account.

  • Describe your needs

    Let us understand precisely what components of your migration you would like to modify

  • Get your needs estimated

    We shall analyze your case and send you with a price and a scope of tasks.

  • Migrate from Dixa to ReadyDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ReadyDesk import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

Book a Call
cancel
%s
— %s