Dixa to osTicket
migration service
Extremely easy , no special know how or coding required. A complete Dixa to osTicket data migration tool.
Dixa to osTicket
The best Dixa to osTicket tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply pick what data you need to transfer and set off with the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the target solution and enjoy the wonders happening.Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing critical customer support information.Effortless procedure
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just attach both platforms, tick what you need to migrate and allow the Migration Wizard deal with the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.
Security is priority
Information is everything which is why we designed a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to select the data arrangement, when it starts, and in what order.
Our software took customer experience as a priority and ensured that you will be able to use the system to its fullest.
Good service first
Outside of producing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to migrate data from Dixa to osTicket
Strong security of your information
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in osTicket.Next
Maintained association between object and people
When migrating your records from Dixa to osTicket we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to osTicket work
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Get ready
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Dixa to osTicket.
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Link Dixa
Complete the form with required credentials to permit our data migration tool to retrieve information from your current help desk.
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Link osTicket
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to osTicket all data
Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Dixa to osTicket.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your osTicket import
Our team would be more than happy to perform a customized migration in case you have special requirements.
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