96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Dixa to osTicket
migration service

Extremely easy , no special know how or coding required. A complete Dixa to osTicket data migration tool.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from Dixa to osTicket

Strong security of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in osTicket.

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Maintained association between object and people

When migrating your records from Dixa to osTicket we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Dixa to osTicket

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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In what way does data migration from Dixa to osTicket work

  • Get ready

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Dixa to osTicket.

  • Complete the form with required credentials to permit our data migration tool to retrieve information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to osTicket all data

    Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Dixa to osTicket.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your osTicket import

Our team would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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