Dixa to Oracle Service Cloud
migration service
Extremely easy , no special knowledge or coding required. A complete Dixa to Oracle Service Cloud data migration tool.
Dixa to Oracle Service Cloud
The best Dixa to Oracle Service Cloud tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply choose what data you need to transfer and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and enjoy the wonders happening.Data completion
Migrate your help desk info in full to make certain that no ticket has lost critical customer service information.Simple and easy procedure
No need to worry about coding or continuously watch each record transferred.
Just link your source and target, pick what you want to migrate and allow the tool do the rest for you.
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.
You may be certain with HDM no hacker attacks are possible.
Record mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we aim to deliver the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Dixa to Oracle Service Cloud
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Oracle Service Cloud.Next
Maintained association between object and people
When migrating your records from Dixa to Oracle Service Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dixa to Oracle Service Cloud work
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Get ready
Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Dixa to Oracle Service Cloud.
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Link Dixa
Complete the form with requested credentials to permit our data migration tool to fetch information from your current help desk.
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Connect Oracle Service Cloud
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Oracle Service Cloud everything
Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from Dixa to Oracle Service Cloud.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Oracle Service Cloud import
Our team would be more than happy to run a personalized migration if you have special needs.
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