96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Dixa to Oracle Service Cloud
migration service

Extremely easy , no special knowledge or coding required. A complete Dixa to Oracle Service Cloud data migration tool.

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Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to switch from Dixa to Oracle Service Cloud

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Oracle Service Cloud.

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Maintained association between object and people

When migrating your records from Dixa to Oracle Service Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Dixa to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Dixa to Oracle Service Cloud work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Dixa to Oracle Service Cloud.

  • Complete the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Oracle Service Cloud

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud everything

    Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from Dixa to Oracle Service Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Oracle Service Cloud import

Our team would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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