Dixa to OneDesk
migration service
Smooth , no special skill set or programming required. A complete Dixa to OneDesk data migration instrument.
Dixa to OneDesk
Your best tool for Dixa to OneDesk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just pick customer info you need to migrate and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the new solution and observe the miracle happening.Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing vital customer service information.Automated migration
Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface accessible as it can possibly be.
Connect the platforms, select data, click ok, and the migration is ready!
Data maintenance
Your customer info comes complete and we mean it.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members have access to your credentials or other information.
You may rest assured that with HDM no data breaches are possible.
Data mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In only a couple of clicks you will be able to pick what goes where, when it starts, and how.
Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a data import service supplier, we work to propose the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Dixa to OneDesk
Strong security of your data
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in OneDesk.Next
Maintained link between object and people
When migrating your data from Dixa to OneDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dixa to OneDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to OneDesk work
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Prepare
Sign up and go to our migration software.
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Link Dixa
Pick and connect your Dixa service desk with HDM.
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Connect OneDesk
Give the right to access your OneDesk account.
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Describe your requirements
Let us know exactly what elements of your migration you wish to fine-tune
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Have your preferences estimated
We'll analyze your application and send you with a the overall cost and a scope of tasks.
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Migrate from Dixa to OneDesk all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your OneDesk import
Our staff would be more than happy to perform a customized migration in case you have particular requirements.
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