Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Dixa to NABD
migration service

Effortless , no special knowledge or coding required. A complete Dixa to NABD data migration software.

More details

Your best tool for Dixa to NABD data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on the records you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and see the magic happening.
Record completion
Move your help desk records in full to make sure that no ticket has lost essential customer service details.
Effortless procedure

You don’t have to bother about scripting or continuously control each record transferred.

Just link your source and target, pick what you want to migrate and let the system deal with the remainder.

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.

You can be sure that with HDM no data breaches will take place.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Dixa to NABD

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in NABD.

Next

Retained connectivity between object and people

When migrating your data from Dixa to NABD we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Dixa to NABD

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to NABD work

  • Prepare

    Register and go to our migration tool.

  • Connect Dixa

    Select and connect your Dixa support desk with HDM.

  • Connect NABD

    Give access to your NABD account.

  • Outline your business needs

    Let us understand precisely what components of your migration you wish to modify

  • Get your needs estimated

    We shall analyze your application and get back to you with a price range and a scope of work.

  • Migrate from Dixa to NABD everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your NABD import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

7 Books to Boost Your Career as a Customer Support Specialist

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…

Book a Call
cancel
%s
— %s