Dixa to LiveHelpNow
migration service
Effortless , no special skill set or programming required. A complete Dixa to LiveHelpNow data migration instrument.
Dixa to LiveHelpNow
Your best tool for Dixa to LiveHelpNow data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on the records you need to migrate and set off with the transition right away.Simple transition process
No tech expertise required. Just pick what data will go to the target platform and see the miracle happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost vital customer support information.Automated migration
Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.
Link the help desks, pick records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is priority
Information is everything which is why we developed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You control the process
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a few buttons to press it will be possible to choose the data arrangement, when it starts, and how.
Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service first
Apart from producing great customer service, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Dixa to LiveHelpNow
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in LiveHelpNow.Next
Retained association between object and people
When migrating your data from Dixa to LiveHelpNow we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to LiveHelpNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to LiveHelpNow work
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Prepare
Sign up and go to our migration software.
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Connect Dixa
Choose and link your Dixa service desk with HDM.
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Link LiveHelpNow
Give the right to access your LiveHelpNow account.
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Describe your needs
Let us understand precisely what components of your migration you would like to adjust
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Have your requirements estimated
We will investigate your application and get back to you with a total price and a scope of work.
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Migrate from Dixa to LiveHelpNow all data
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your LiveHelpNow import
Our staff would be more than happy to perform a personalized migration if you have particular demands.
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