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Dixa to Kustomer
migration service

Smooth , no special knowledge or coding required. A complete Dixa to Kustomer data migration instrument.

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Your best tool for Dixa to Kustomer data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on customer info you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and observe the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer service details.
Effortless procedure

You don’t have to bother about scripting or constantly watch each record transferred.

Just attach both platforms, tick what you want to migrate and let the tool do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we developed a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Dixa to Kustomer

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Kustomer.

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When migrating your data from Dixa to Kustomer we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dixa to Kustomer

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dixa to Kustomer work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Dixa to Kustomer.

  • Connect Dixa

    Complete the form with required credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Kustomer

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Kustomer everything

    When everything's tested out, find a quiet time with the least load on the support staff and start migrating from Dixa to Kustomer.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Kustomer import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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