Dixa to Kustomer
migration service
Smooth , no special knowledge or coding required. A complete Dixa to Kustomer data migration instrument.
Dixa to Kustomer
Your best tool for Dixa to Kustomer data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply decide on customer info you need to transfer and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and observe the wonders happening.Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer service details.Effortless procedure
You don’t have to bother about scripting or constantly watch each record transferred.
Just attach both platforms, tick what you want to migrate and let the tool do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is paramount
Information is key which is why we developed a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from providing great customer service, we always aim to develop our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from Dixa to Kustomer
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Kustomer.Next
Sustained link between object and people
When migrating your data from Dixa to Kustomer we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to Kustomer
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to Kustomer work
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Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Dixa to Kustomer.
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Connect Dixa
Complete the form with required credentials to permit our data migration tool to fetch information from your current help desk.
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Connect Kustomer
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Kustomer everything
When everything's tested out, find a quiet time with the least load on the support staff and start migrating from Dixa to Kustomer.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Kustomer import
Our staff would be more than happy to run a personalized migration if you have particular demands.
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