Dixa to KronoDesk
migration service
Effortless , no special skill set or programming required. A complete Dixa to KronoDesk data migration tool.
Dixa to KronoDesk
Your best tool for Dixa to KronoDesk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply decide on customer info you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise required. Just select what data will go to the target platform and observe the miracle happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer support information.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool user friendly as possible.
Link the platforms, pick records, click ok, and you’re done!
Data maintenance
Your customer info comes unite , you can take our word.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members can access to your credentials or records.
You can be sure that with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to pick what goes where, when it goes, and in what order.
Our developers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Dixa to KronoDesk
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in KronoDesk.Next
Maintained association between object and people
When migrating your data from Dixa to KronoDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to KronoDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to KronoDesk work
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Prepare
Register and go to our migration software.
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Link Dixa
Choose and link your Dixa service desk with HDM.
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Connect KronoDesk
Grant access to your KronoDesk account.
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Express your needs
Let us know what parts of your migration you need to adjust
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Get your needs estimated
We will analyze your application and send you with a cost and a scope of tasks.
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Migrate from Dixa to KronoDesk everything
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your KronoDesk import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
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